BTC Lures, Inc. Return Policy
If you are not satisfied with the original condition and/or performance of your purchased item, you may return the item within 30 days from ship date for a refund or replacement. To qualify for refund or replacement, items must be returned in their original packaging with all tags and stickers attached.
Please Note the following:
1. Returns must include the original invoice and/or packing slip.
2. Return unused items, in the original box with all accessories, warranty cards, owner's manuals, etc. within 30 days for an exchange or refund. Non-defective returns will be charged a 15% restocking fee.
3. Returns without the complete original packaging will not be accepted.
4. Shipping and handling is non-refundable except in the case of defective merchandise shipped within the United States (as determined by us).
5. Shipping for returned merchandise must be pre-paid by the customer.
6. Please allow 4-6 weeks from the date we receive the return for credit.
7. Returns must be shipped to us via UPS, FedEx or USPS Priority Mail for tracking/confirmation purposes. We assume no liability for loss or damage of returned packages; therefore we recommend you purchase insurance from your shipper.
8. Returning merchandise nullifies your ability to take advantage of any promotions or rebates that may be associated with it.
Please ship all return merchandise to the following address:
BTC Lures, Inc.
Attn: Return Dept.
P O Box 307
Hockessin DE 19707-307